At Zoha Fashion BD, we are committed to protecting your personal information and ensuring a safe online shopping experience. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase on our website.
1. Information We Collect
a) Personal Information
We may collect the following details when you place an order or contact us:
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Full name
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Phone number
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Email address
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Shipping and billing address
b) Order Information
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Product details
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Payment method (we do not store sensitive payment data)
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Transaction details
c) Technical Information
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IP address
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Browser type
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Device information
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Website usage data (for analytics)
2. How We Use Your Information
We use your information for:
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Processing and delivering your orders
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Communicating about order status
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Responding to your queries or support requests
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Improving our website and customer experience
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Sending promotional offers (only if you subscribe)
3. Sharing Your Information
We do not sell or share your personal information with third parties except:
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Delivery partners (to deliver your order)
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Payment gateways (for secure transactions)
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IT or service providers (for website maintenance)
All partners are required to keep your information safe and confidential.
4. Data Protection & Security
We use industry-standard security measures to protect your data.
However, no online system is 100% secure, so we encourage customers to keep devices protected and avoid sharing account details publicly.
5. Cookies
Our website may use cookies to improve:
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Website performance
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User experience
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Personalized recommendations
You can disable cookies from your browser settings if you prefer.
6. Your Rights
You have the right to:
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Request correction of personal data
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Request deletion of your information
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Unsubscribe from marketing messages
To do so, contact our support team.
7. External Links
Our website may contain links to other websites.
We are not responsible for their content or privacy practices.
8. Policy Updates
Zoha Fashion BD may update this Privacy Policy from time to time.
All changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: rubelismil1@gmail.com
Phone: 01336833239
Location: 393/10, Gawsia market (1st Floor) Dhaka-1205